Privacy Policy – United Hybrid

Last Updated: May 16, 2026

Welcome to United Hybrid. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services.

1. Company Information

United Hybrid 6971 Bandini Blvd, Commerce, CA 90040 Phone: (949) 386-3666 Website: https://united-hybrid.com Email: support@united-hybrid.com

2. Information We Collect

We may collect the following types of information:
Personal Information
● Name
● Phone number
● Email address
● Vehicle information (VIN, make, model, year)
● Billing or service-related information
Automatically Collected Information
When you visit our website, we may automatically collect:
● IP address
● Browser type
● Device information
● Website activity and usage data
● Cookies and tracechnologies

3. How We Use Your Information

We use your information to:
● Provide repair and diagnostic services
● Respond to inquiries and customer support requests
● Schedule appointments
● Process transactions
● Improve website performance and customer experience
● Send service updates or promotional communications (with consent)
● Maintain security and prevent fraud
● Comply with legal obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies including:
● Google Analytics
● Google Ads Conversion Tracking
● Meta/Facebook Pixel
These tools help us understand website traffic, improve marketing performance, and enhance user experience.
You may disable cookies through your browser settings at any time.

5. Information Sharing

We do not sell your personal information.
We may share information with:
● Trusted service providers and business partners
● Payment processors
● Website hosting or analytics providers
● Government or legal authorities when required by law
All third parties are expected to maintain the confidentiality and security of your information.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of online transmission or storage is completely secure.

7. Your Privacy Rights

Depending on your location, including California, you may have the right to:
● Access personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your information
● Object to certain processing activities
● Opt out of marketing communications
To exercise these rights, please contact us at: support@united-hybrid.com

8. California Privacy Rights (CCPA)

If you are a California resident, you may request:
● Disclosure of collected personal information
● Deletion of personal data
● Information about how your data is used
United Hybrid does not sell personal information to third parties.

9. Vehicle Information

For diagnostic, repair, programming, or battery service purposes, we may collect vehicle-related information including VIN numbers, diagnostic trouble codes, battery data, or software information necessary to perform services.